Legal
Privacy Policy
Information We Collect
When you visit Elavoire, we collect information you provide directly, such as your name, email address, and shipping details when placing an order. We also automatically collect certain technical information including your IP address, browser type, and browsing behaviour through cookies and similar technologies.
How We Use Your Information
Your information is used to process and fulfil orders, communicate about your purchases, improve our services, and send occasional updates if you have opted in. We do not sell or share your personal data with third parties for marketing purposes.
Cookies
We use essential cookies to keep the site functional (e.g. your shopping cart) and analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings or via our cookie consent banner.
Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to access, correct, or delete your personal data. You may also request data portability or object to processing. To exercise any of these rights, please contact us at the address below. We will respond within 30 days.
Data Retention
We retain order-related data for as long as necessary to fulfil our contractual and legal obligations (typically 7 years for tax purposes). Marketing data is retained until you unsubscribe or request deletion.
Contact
For privacy-related questions or data requests, please reach out to Alain@elavoire.com.